Balaraju Chakka

About Balaraju Chakka

As an Engineering Manager, deliver engagements to agreed customer scope, timescales, budget, and quality metrics, as well as assisting clients to achieve the expected ROI.• Demonstrated successful Infrastructure/application upgrade, migration, modernization and optimization from Legacy/On perm to Cloud (Azure, AWS, GCP, OCI, and Hybrid).• Extensively skilled in designing and optimizing enterprise cloud architectures across Azure, AWS, GCP, and OCI. Proficient in hybrid deployments and legacy modernization involving Pega, WebLogic, Oracle, Oracle Access Manager, Snowflake and ETL pipelines.• Hands-on experience in QNXT configuration and worked with enrollment, eligibility, provider, contracts and Claims processing in Medicare, Medicaid and commercial line of business.• Hands on experience in PBM Benefit Plan Configuration for diverse line of business like Medicare Part D, Medicaid, Commercial and Exchange in the RxClaim systems.• Good in HPC, GPU acceleration (CUDA, NVIDIA), workload schedulers (CronJob, Slurm, Kubernetes).• Strong understanding of core NetworX functionality, data structures, reimbursement methodologies and the use of grouping and pricing.• Deep understanding of cloud & on perm infrastructure, DB performance optimization, leading engineering team for multiple projects such as AI/ML Infrastructure, and GenAI applications, proposing new product.• Led the implementation of advanced AI/ML, GenAI, and Agentic AI frameworks to enhance IAM capabilities. Integrated Microsoft Entra ID, Azure AD, and IAM solutions with robust security workflows, real-time monitoring, and observability platforms for end-to-end visibility and governance.• Experienced in CaaS, PaaS, IaaS and Kubernetes containerization.• Good in Shell, Python, Go, R, and SQL scripts.• Implemented security best practices, data governance/privacy in Azure (B2B/B2C) such as identity and access management, SAML, encryption, BGP, VPC, HTTP, TLS, Security, Certificates, ACR, compliance and network security.• Hands on Experience in developing & implementing security policies over Cisco Tetration, Akamai, NSG and Aqua.• Extensive experience in data migration, conversion using QMF, SQL Developer, BIX, ETL Tools such as Informatica, Data Mover, ADF etc.• Support pre-sales, RFPs and POCs with business and technical artefacts in collaboration with sales and leadership team.• Led Business & IT Analysis Teams by inspiring a pervasive discipline of excellence in software design, development processes, FinOps and customer experience and managed key performance indicators (KPIs).

Experience

1. Senior Manager

   Cognizant

   May 2019 — Present · Dallas, TX, US

   As a Infrastructure Engineering Manager, deliver successful Infrastructure/application setup, upgrade, migration and optimization from Legacy/On perm to Cloud.• Experienced in Cloud (Azure, AWS, GCP, OpenShift and OCI) Architecture, On perm, Pega, IBM Mainframes technologies with focus on enterprise legacy migration to cloud and Security.• Mainframes migration expert to Cloud (Azure, AWS, GCP, OCI, and Hybrid).• Deep understanding of cloud & on perm infrastructure, Database performance optimization and leading engineering team for multiple projects such as AI/ML Infrastructure, and GenAI applications, proposing new product concepts.• Implemented AI-ML driven conversational (Voice & Text) solution for Member/Provider Case Management, Telecom Consumer/Enterprise customers. • Continuous Improvements on Design Authority, Security and Operational activity on data-driven decision-making, model training, performance tuning, and bias mitigation in AI systems.• Managed key performance indicators (KPIs).• Demonstrable experience in Container as a Service (CaaS), AKS (K8), Cloud computing such as Platform as a Service (PaaS), Infrastructure as a Service (IaaS).• Familiar with designing Multi-Cluster, Multi-Tenant Kubernetes, OpenShift platform.• Hands-on with Shell, Python, Go, R, and SQL scripts.• Implemented security best practices, data governance/privacy in Azure (B2B/B2C) such as identity and access management, SAML, encryption, BGP, VPC, HTTP, TLS, Cloud Security, Certificates, ACR, compliance and network security such as Cilium, Open vSwitch.• Hands on Experience in developing & implementing security policies over Cisco Tetration, Akamai, NSG and Aqua.• Instrumentation of AppD, Observe, Prometheus, NGINX, NLK, AQUA, WIZ in Kubernetes.• Good understanding of the Citrix platform capabilities in DaaS, VDI, Applications, Enterprise Browser, Networking, Security, and Observability.• Deep understanding of VMWare, Citrix applications in enterprise environments.

Education

• Pega Systems Inc

  Pega Smart Claim Engine (SCE), Pega Healthcare Framework

  2018

• Pega Systems Inc

  Pega Robotics Automation, Pega PRPC

  2018

• Sri Krishnadevaraya University

  M.Sc.,, Computer Science

  2000 — 2002