Bala K.
Senior Quality Assurance Analyst @Insurance Bureau Of Canada
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WORK HISTORY
Senior Quality Assurance Analyst @Insurance Bureau Of Canada
ON, CA
Perform functional, regression, integration, and end-to-end testing for insurance data reporting platforms and internal policy management applications.• Design and execute comprehensive test plans and test cases covering business rules, data validation, regulatory compliance, and cross-system integrations.• Develop and maintain Selenium WebDriver automation scripts in Java with TestNG, integrated into Jenkins CI/CD pipelines for continuous regression testing.• Conduct thorough API testing using Postman and REST Assured, validating RESTful service endpoints for data accuracy, authentication flows, and error handling.• Validate data integrity across Oracle and MS SQL Server databases by writing complex SQL queries including joins, subqueries, and stored procedure verification.• Collaborate with business analysts and product owners to review requirements, identify ambiguities, and ensure testability of acceptance criteria.• Participate actively in Agile ceremonies including sprint planning, daily standups, backlog grooming, and retrospectives, representing QA perspective.• Track and manage defects end-to-end in JIRA with detailed reproduction steps, severity classification, and root cause analysis.
EDUCATION
KL University
Computer Science
ABOUT BALA K.
QA Analyst with 9+ years of experience delivering quality assurance across enterprise-grade web, mobile, and backend applications in banking, insurance, telecom, and retail domains. Skilled in manual and automated testing using Selenium WebDriver, Java, TestNG, JUnit, Cucumber (BDD), and API testing tools such as Postman and REST Assured. Proven ability to design end-to-end test strategies, build CI/CD-integrated automation pipelines, and collaborate cross-functionally in Agile/Scrum environments. Hands-on experience validating microservices architectures, REST/SOAP APIs, cloud-deployed systems (AWS, Azure), and database integrity across Oracle, MySQL, MS SQL Server, and MongoDB. Strong background in defect management, risk analysis, test planning, and UAT coordination across the full SDLC.
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