Bala Ganapathy R
Business Analyst-Banking (ISO 20022), E2E -Payments, Collections, Cash Management
- Role
- Business Analyst - Ebanking at Shell
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Bala Ganapathy R
Business Analyst with 12 years of work experience in the banking domain, enabling…
Experience
Business Analyst - Ebanking
May 2017 — Present · Bengaluru, IN
Implemented reconciliation logic through matching strings from statement remittance information for both payments and collection entries. Mitigated file failures by adhering to ISO 20022 standards for data mapping including data length and data type. Established better ways of working & SLA alignments in partnership with business operations, partner banks, and other teams which improved communication between teams, and reduced turnaround time beneficially. Collaborated with Product Owners and Stakeholders for analysis and requirements to build release backlog and align with roadmap and customer journey. Hands-on in conducting requirement gathering and Joint-Application Development sessions, proposing solution options, estimation, and process improvements. Partnered with Project Managers on complex initiatives for planning, estimation, timeline, issue & risk tracking. Worked in virtual teams and cross-functional departments and business units. Acted as a liaison between technical, business, and testing groups to clarify and resolve issues. Captured non-functional requirements for Performance, Supportability, DR, Fall-back, and Security. Effectively collaborated with partner Banks for feasibility assessments across business verticals operating in global markets, including the Middle East (Egypt, UAE), USA, UK, Europe (France, Germany, Switzerland, Austria, Spain, Austria, Albania, Slovenia), Asia- China, Japan, Russia, Indonesia. Promoted Risk-based test approach with UAT to perform efficient testing.
Education
Karunya University
Bachelor of Engineering (BE)
2005 — 2009
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