Bala Chandrashekhar Naidu
Software Consultant @ICICI Bank
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WORK HISTORY
Software Consultant @ICICI Bank
Hyderabad, IN
Third Party Payroll : IORTA TECHNOLOGIES SERVICES PRIVATE LIMITED. AI Full-Stack DeveloperDriving the technical evolution of iPal, ICICI Bank\'s flagship AI chatbot, by delivering high-performance, secure, and scalable cloud-native solutions.Technical Milestones & Engineering Impact:🤖 Conversational AI & NLU: Architected the Discover Module using Dialogflow CX and Node.js webhooks to facilitate complex data visualization of income, expenses, and investment portfolios. Cloud Engineering & DevOps: Orchestrated a 90% acceleration in the CI/CD pipeline by implementing GCP Cloud Build triggers, successfully reducing container image build-to-deploy cycles from 8 hours to under 15 minutes. Cybersecurity & Compliance: Hardened platform resilience by remediating 500+ security vulnerabilities (CSP, Header, and Rate-limiting) via VAPT/ASLC automated audits. Distributed Systems: Engineered an AES-encrypted platform token API with Redis synchronization, enabling secure, high-concurrency cross-platform user sessions. Data Architecture: Implemented Omnichannel state persistence by architecting chat history schemas in PostgreSQL, ensuring seamless context retrieval across diverse banking touchpoints.Performance Optimization: Achieved a 50% reduction in frontend Time-to-Interactive (TTI) by integrating automated minification into Docker builds and optimizing backend latency by eliminating redundant Firestore/Redis I/O calls. Site Reliability (SRE): Led crisis-response workarounds to ensure zero-downtime production releases, including the strategic distribution of Docker images via OneDrive during GCP regional access outages.Leadership: Mentored junior engineers and enforced high-standard Clean Code and Test-Driven Development (TDD) practices within Agile sprints.
EDUCATION
St. Xavier's High School, Mumbai
Bachelor's degree, Computer Science
Sri Chaitanya College of Education
High School Diploma, MPC
Anil Neerukonda Institute Of Technology & Sciences
Bachelor's degree, Computer Science
ABOUT BALA CHANDRASHEKHAR NAIDU
Person with Strong background in process formation, I enjoy Stimulating, Challenging, and…
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