Bakul Parmar
Senior Business Analyst | MBA @ Cognizant
- Role
- Senior Business Analyst at Cognizant
- Location
- Jaipur, RJ, IN
- LinkedIn followers
- 500 followers
About Bakul Parmar
A Senior Business Analyst at Cognizant, leveraging an MBA from IIM Jammu and a B.Tech from IIT Hyderabad. Experienced in market research and data analysis through roles at BenQ India and Aavas Financiers Ltd. Proficient in Microsoft Office and Google Workspace tools, with certifications in Lean Six Sigma Green Belt and Google Cloud. Contributed to projects requiring analytical skills and business acumen, emphasizing teamwork and collaboration to drive insights and solutions. Focused on delivering value with a strong foundation in business management and technical expertise.
Experience
Senior Business Analyst
May 2023 — Present · Hyderabad, IN
Sr. Business Analyst 05/2023 - Present • Spearheaded a team of Quality Analysts, ensuring high-quality execution for a critical, customer-facing LinkedIn pricing project.• Spearheaded multiple high-impact projects across Google and LinkedIn, enhancing operational efficiency, workflow optimization, and process scalability for 250+ FTEs. • Led end-to-end business transformation initiatives—from ideation to deployment—driving automation, reducing manual workload, and ensuring regulatory and process compliance. • Delivered a $815K ROI and 30+ FTE savings in 2024 by leading process automation and workflow digitization efforts within Google Ads; earned executive recognition for impact. • Applied Lean Six Sigma methodologies to optimize KPIs/SLAs including CSAT, First-Time Resolution (FTR), Turnaround Time (TAT), and employee attrition rates. • Oversaw and coordinated 5+ shared engineering and analytics resources across cross-functional agile teams, driving resource utilization and project delivery. • Strengthened client engagement through periodic business reviews, strategic reporting, and alignment with stakeholder goals.
Education
Indian Institute of Management Jammu
Master of Business Administration - MBA
2021 — 2023
Indian Institute of Technology, Hyderabad
B.Tech
2015 — 2019
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