Bakhtier Nikolkin

About Bakhtier Nikolkin

Senior hospitality operations leader with 15+ years of international experience across luxury hotels, resorts, and lifestyle hospitality brands. Proven background as a General Manager and Director-level executive leading full-service operations, financial performance, and multi-department teams. Currently based in New York with U.S. operational experience, bringing luxury hospitality service standards into complex operational and asset management environments. Known for hands-on leadership, service excellence, cost control, and the ability to operate effectively in owner-facing and guest-centric settings. Core expertise includes hotel operations, rooms and F&B oversight, engineering coordination, service recovery, budgeting and P&L support, vendor and contract management, and executive-level stakeholder communication.

Experience

1. Property Manager

   AKAM

   Sep 2024 — Present · NY, US

   Operate a hospitality-driven luxury residential property, applying hotel-level service standards to resident experience, operations management, and vendor coordination- Lead daily operations of a high-occupancy, service-intensive luxury residential property, applying hospitality-level service standards to complex asset operations- Oversee engineering coordination, security, life safety systems, and resident-facing services across multiple operational teams- Manage vendor partners and contractors, ensuring service quality, response times, and operational presentation standards- Monitor operating expenses, approve invoices, and maintain cost control aligned with long-term operational planning- Handle escalated service issues and implement effective service recovery while maintaining high resident satisfaction- Ensure compliance with regulatory inspections, safety standards, and risk management requirements.

Education

• Uzbek World Languages University

  Bachelor's degree in English Philology, English Language

  1998 — 2004

Skills

• F&B Management
• Management
• English
• Excel
• Word
• Powerpoint
• Supervisory Skills
• Customer Service
• Documentation
• Food & Beverage
• Restaurants
• Budgeting
• Hospitality
• Hospitality Industry
• Event Management
• Team Building
• Negotiation
• Food
• Teamwork
• Operations Management
• Coaching
• Hospitality Management
• Promotions
• Forecasting
• Menu Development
• Microsoft Office
• Problem Solving
• Hiring
• Hotel Management
• Event Planning
• Catering
• Competitive Analysis
• Budgets
• Income Statement
• Leadership
• Training
• P&L
• Revenue Analysis
• Micros
• Wine