Melanie Baker

Senior Content Marketer (Remote) @Usercentrics

Waterloo, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2021 — Present

Senior Content Marketer (Remote) @Usercentrics

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Munich, DE

Based in Canada, initially I was the primary wordsmith for content in English. From web pages to long-form regulatory overviews to emails, socials, and scripts. As we\'ve evolved and grown the team, we now have additional smart brains handling a lot of those things. I still do some writing, leveraging my domain, industry, and regulatory knowledge. I also do a fair bit of editing, focusing on product and legal accuracy, as well as brand and tone. I\'m one of the drafters and keepers of our content guidelines as well. As the industry, our products, and our company keep evolving, I stay involved in determining what stories we want to tell, who we want to tell them to, and how we want to tell them.

EDUCATION

1997 — 1998

University of Waterloo

Faculty of Arts, English/Rhetoric and Professional Writing

2003 — 2006

University of Waterloo

Continuing Education

1995 — 1997

York University

Faculty of Fine Arts, Theatre Studies

2000 — 2002

Conestoga College

Continuing Education

SKILLS

Knowledge ManagementCommunity ManagementNew MediaNewslettersCustomer RelationsWeb Content ManagementProgram ManagementMarketing CommunicationsStrategySocial NetworkingCommunity StrategyLeadershipMarketingRequirements GatheringContent ManagementUser ExperienceContent StrategyCustomer ServiceWritingSocial Media MarketingCommunity BuildingDigital MediaSoftware DocumentationTechnical WritingSocial MediaContent DevelopmentBloggingResearchAnalyticsCommunity DevelopmentEditingMentoring

ABOUT MELANIE BAKER

I am very good at building things, organizing things, explaining things, fixing disasters…

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Melanie Baker — Senior Content Marketer (Remote) at Usercentrics in Waterloo, ON, CA | Unifers