Baishakhi Roy

About Baishakhi Roy

With 19 years of international experience, I specialize in architecting enterprise-wide learning strategies, building future-ready capabilities, and driving large-scale cultural transformations. My career is defined by designing high-impact leadership programs, award-winning onboarding journeys, and blended learning ecosystems that strengthen workforce readiness and accelerate business outcomes.I bring deep expertise in organizational development, talent & succession planning, employee engagement design, instructional design, and learning technology integration. My approach combines strategic foresight with hands-on execution, ensuring that learning solutions are not only innovative but also measurable in impact.Known as a trusted advisor to executive leadership, I have consistently advanced organizational excellence through thought leadership, transformative interventions, and sustainable talent pipelines—enabling enterprises to thrive in rapidly changing environments.

Experience

1. Senior Manager

   Marsh McLennan

   Apr 2023 — Present · Mumbai, IN

   Promoted to Senior Manager, I took ownership of global program leadership, overseeing the international training academy and driving professional certifications. I also strengthened governance and analytics, partnering with leaders to align interventions with measurable business outcomes.

Education

• XLRI Jamshedpur

  Postgraduate Degree, Human Resources Management and Services

• Calcutta University, Kolkata

  Bachelor’s Degree, English Language and Literature/Letters

  2003 — 2005

Skills

• Team Building
• Management
• Teamwork
• Team Management
• Training & Development
• Training
• General Insurance
• Customer Experience
• Continuous Improvement
• Training Delivery
• Insurance
• Analytical Skills
• Mis
• Customer Service
• Microsoft Word
• Stakeholder Management
• Management Information Systems (Mis)
• Business Process Improvement
• Volunteer Training
• Operations Management
• Insurance Policies
• Leadership
• Employee Training
• Data Analysis
• Microsoft Excel
• Powerpoint
• Working with Brokers
• Microsoft Office