Bailey Cross

About Bailey Cross

I manage technical engagements for memory products including DDR5, HBM, and LPDDR5 at tier 1 Cloud Service Providers in Seattle. I have over 10 years of experience leading strategic technical engagements, design-in, hardware qualification and production quality management for both consumer and data center segments. During this time I\'ve worked closely with Asia-based manufacturing teams.My specialties include: Cloud storage and memory; building successful teams, software engineering and development, and software/firmware quality assurance. I have extensive experience collaborating with Tier 1 clients engineering, development, and management teams. I recruit, hire and onboard new and experienced technical account managers on my team and have a greater than 90% retention over the past 8 years.

Experience

1. Sr Director, Technical Account Manager

   Samsung Semiconductor

   Sep 2014 — Present · Redmond, WA, US

   Lead strategic technical account management, design-in, qualification, and production quality for Samsung Memory products at Tier 1 Cloud Service Providers. Collaborate with cross-functional teams and customers to align on roadmaps, specifications, schedules, and lifecycle transitions from development to deployment.Track and report project qualification status, escalate risks, and communicate priorities to executive management, ensuring conflict resolution and alignment.Work closely with Samsung sales, marketing, and product planning teams to align future roadmap with customer product plans.Recruit, mentor, and developed top-tier technical marketing/business enabling engineers, fostering a culture of inclusion, innovation, and growth. Achieving a 90% employee retention rate over 6 years.

Education

• Virginia Tech

  MS, Computer Science

  1995 — 1997

• Virginia Tech

  BS, Computer Science

  1988 — 1992

Skills

• Product Marketing
• Ssd
• Product Lifecycle Management
• C++
• Hardware Architecture
• Agile Methodologies
• Cross-Functional Team Leadership
• Management
• Marketing Strategy
• Program Management
• Software Design
• System Architecture
• Mobile Technology
• Product Planning
• Firmware
• Mobile Devices
• Embedded Software
• Technical Leadership
• C#
• Kpi Dashboards
• X86
• Intel
• Marketing
• Ssds
• Wireless
• Hardware
• Software Engineering
• Microprocessors
• Software Development
• Scrum
• Go-to-Market Strategy
• Computer Architecture
• Semiconductor Industry
• Pcie
• Semiconductors
• Wifi
• Flash Memory
• Agile Project Management
• Product Management
• Strategy