Bailey Reid
Growth Marketing & Business Development Manager @Pollinate Networks Inc
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WORK HISTORY
Growth Marketing & Business Development Manager @Pollinate Networks Inc
Guelph, ON, CA
What I do:• Build and execute integrated marketing + sales strategies• Develop targeted campaigns (with a focus on community managers & associations)• Leverage tools like HubSpot to streamline lead generation and pipeline management• Manage inbound/outbound leads and early-stage sales conversations• Partner with lead gen teams to source and qualify new association opportunities• Conduct industry research and engage in communities like CSAE and ASAE• Run LinkedIn prospecting and targeted outreach campaigns• Support account growth and identify expansion opportunitiesDriven by building meaningful partnerships and turning strategy into measurable growth.
EDUCATION
Wayne State University
Physical Education Teaching and Coaching
Brock University
Bachelor of Applied Science (B.A.Sc.), Health and Physical Education/Fitness
ABOUT BAILEY REID
I’m a Customer Success and Client Relationship professional with experience managing large SMB portfolios and driving retention, expansion, and long-term customer value. In my most recent role, I managed a $1.4M ARR book of business across 130 client accounts, leading all renewal conversations and partnering with internal teams to identify growth opportunities. My focus has always been simple: understand client goals, deliver measurable value, and build trusted partnerships that drive long-term retention. Beyond relationship management, I’m passionate about improving processes that make teams more effective. One example was collaborating with a technical team to build an AI-powered dashboard that reduced QBR preparation time by 75%, allowing our team to spend more time on proactive account management and strategic conversations with customers. My experience spans: • Customer Success & Client Relationship Management • Renewals, Retention & Expansion Strategy • Portfolio Management (130+ accounts) • Process Improvement & Operational Efficiency • Cross-functional collaboration with Sales, Product, and Technical teams • Data-driven account planning and utilization analysis I enjoy working with organizations that prioritize strong client relationships, operational excellence, and long-term customer value.
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