Bailey Shields
Open for fulltime remote work
- Role
- is Service Desk at BlueCross BlueShield of Tennessee
- Location
- Chattanooga, TN, US
- LinkedIn followers
- 500 followers
About Bailey Shields
Experienced IT tech with a large set of skills that apply to a vast variety of jobs.
Experience
is Service Desk
BlueCross BlueShield of Tennessee
Nov 2022 — Present
First point of contact for all IT related issues with company providedassets Handle tickets and inbound calls while meeting SLA and performancegoals Troubleshoo
Education
Shawsheen Valley Regional Vocational Technical School
Information Systems and Networking, Information Technology
2010 — 2014
Middlesex Community College
Associate's degree, Information Technology
2014 — 2015
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