Bailey Ponchak
Manager, Customer Loyalty & Engagement at EF Go Ahead Tours
- Role
- Manager, Customer Loyalty and Engagement at EF Go Ahead Tours
- Location
- North Hampton, NH, US
- LinkedIn followers
- 500 followers
About Bailey Ponchak
I’m a strategic and results-driven manager who thrives on creating meaningful connections that turn customers into loyal advocates. With a background in travel and tourism, I’ve led cross-functional teams, launched ambassador and rewards programs, and built initiatives that marry operational efficiency with a deeply human touch. I love thinking big, sharing ideas openly, and offering a thoughtful point of view—even when it challenges the norm. Whether I’m crafting a new loyalty strategy or mentoring a team member, I’m driven by a genuine passion for people, progress, and building experiences that last.
Experience
Manager, Customer Loyalty and Engagement
Oct 2023 — Present · Boston, MA, US
Education
University of Rhode Island
Bachelor's degree, Fashion Merchandising
2012 — 2016
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