Bailey Bowser

Product Analyst Ii - Anesthesia Solution Delivery Team @HCA Healthcare

Brentwood, TN, US

Product Analysis and Implementations- Work closely with software vendor to meet clinical customer needs, configure and test application, and prepare environments for go-live- Executed business plans for successful application go-lives across more than 30 HCA hospitals in 3 states to ensure knowledge transfer, training, and preparation of end users for application kickoffsProduct Maintenance, Enhancements, and Support- Change coordination - document system maintenance and changes, prepare release notes, and communicate downtimes- Continuous improvement - independently research ideas that improve technology/processes, propose changes, and measure impact- Work closely with vendor (internal and external), actively participate in regular meetings, stay informed of product roadmap, and coordinate maintenance or support resources- Subject matter expert for system functionality, processes, infrastructure, data, and troubleshooting- Maintain and created a robust library of system support documentation (flow diagrams, user guides, support matrices, knowledge based articles, and recordings) in centralized customer facing locations- Integrations - supports data exchange between systems and understands the mechanisms facilitating the integrationTeamwork and Communication- Performs demos, leads workshops, and delivers presentations for business and clinical audiences- Prepares formal email communications, bulletins, and announcements for broad audiences- Builds relationships, communicates and collaborates with stakeholders of all levels, personalities, and technical expertise (e.g. business leaders, end users, vendors, project teams, and clinical leadership)

Charlestown Senior High School

High School Diploma

Vanderbilt University

Doctor of Philosophy - PhD

Butler University

Bachelor of Science - BS