Bailee Gallegos
Customer Success Manager II | Ensuring Enterprise Customers Maximize Value from Dynatrace’s AI‑Driven Observability Platform
- Role
- Customer Success Manager Ii at Dynatrace
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Bailee Gallegos
Customer Success Manager II at Dynatrace, focused on driving adoption, value realization, and long‑term customer growth.I help customers operationalize observability by aligning Dynatrace’s AI‑driven platform with their business and technical priorities. Through strategic guidance, proactive engagement, and data‑driven insights, I work to ensure customers are realizing measurable returns on their investment.I actively partner with customers to define what success looks like, track progress against outcomes, and uncover new opportunities where Dynatrace can deliver additional value. My goal is to ensure customers clearly see, and can quantify, the impact Dynatrace has on performance, reliability, and operational efficiency.What defines my approach:• Customer‑first mindset • Clear success plans tied to outcomes • Strong cross‑functional collaboration Customer success isn’t just about retention; it’s about trust, impact, and continuous value.
Experience
Customer Success Manager Ii
Feb 2026 — Present
Education
Pagosa Springs High School
High School Diploma
2011 — 2014
Colorado State University
Biology/Biological Sciences, General
2014 — 2017
University of Colorado Colorado Springs
Bachelor of Applied Science - BASc, Biomedical Sciences/Biology, General
2017 — 2018
Skills
- Organized
- Responsible
- Diligent
- Reliable
- Personable
- Proficient Excel Skills
- Microsoft Office Efficient
- Curriculum Design
- Staff Development
- Educational Leadership
- Teaching
- Classroom
- Outgoing
- Restaraunt Management
- Customer Service
- Classroom Management
- Event Planning
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