Sheba Baichan
Business Analyst @Kitsap Credit Union
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WORK HISTORY
Business Analyst @Kitsap Credit Union
Seattle, WA, US
EDUCATION
University of Washington
Master of Science - MS, Business Analytics
Vignan Institute of Technology and Science
Bachelor of Technology, Computer Science
ABOUT SHEBA BAICHAN
I am a Business Analyst with experience across digital banking, data analysis, process optimization, and operational excellence. I currently work with the Digital Experience team at Kitsap Credit Union, where I support digital product enhancements, streamline workflows, and translate data into actionable insights that improve both member experience and internal operations.Previously, I worked at Google (via Tech Mahindra), supporting large-scale operational programs across multiple products. I led cross-functional initiatives to improve efficiency, developed standardized policies to increase clarity and consistency, and built dashboards using Tableau and Google Data Studio to enable faster, data-driven decision-making. I also managed teams and quality programs to drive consistent performance and continuous improvement.I bring strong technical and analytical experience from Currie & Brown, where I optimized SQL Server performance, improving query efficiency by 19%, developed machine learning models for cost prediction, and reduced processing time by 17% through improved data architecture and automation.I earned my MS in Business Analytics from the University of Washington (2024) and was inducted into Beta Gamma Sigma, recognizing the top 10% academically in accredited business schools.
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