Bahni Roy
Enterprise Account Manager | Account Ownership, Client Retention, Cross-Sell | I Help Growing Companies Drive Long-Term Value Through Strategic Customer Relationships
- Role
- Enterprise Account Manager at Hypergro
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Bahni Roy
I’m a results-driven Account Management professional with over 6 years of experience in B2B Sales, Client Relationship Management, and Strategic Partnerships across SaaS and Marketing Technology industries. Currently leading enterprise growth initiatives at Hypergro.ai, I specialize in building and scaling long-term relationships with major brands such as Myntra, Landmark, Shriram Life, TATA, and Kotak Mahindra Bank and many more.My expertise lies in managing the complete customer lifecycle — from acquisition and onboarding to renewal, retention, and account expansion. I’ve successfully driven 25%+ revenue growth through cross-sell and upsell strategies, implemented data-driven account plans, and consistently exceeded portfolio targets by aligning client goals with business outcomes.With a strong background in sales forecasting, stakeholder management, and contract negotiation, I focus on delivering measurable results while ensuring an exceptional client experience. I collaborate closely with cross-functional teams — including product, marketing, operations, and finance — to deliver scalable solutions that create value for both clients and the business.I’m passionate about turning customer relationships into strategic partnerships, empowering teams to perform their best, and leveraging insights to fuel sustainable growth.
Experience
Enterprise Account Manager
Feb 2025 — Present · Bengaluru, IN
Own and manage a $1.2M+ ARR pipeline, converting inbound marketing-qualified leads (MQLs) into closed-won deals across D2C, BFSI, and enterprise SaaS clients including Myntra, TATA, Kotak Mahindra Bank, Landmark, Shriram Life and many more- Execute the full sales cycle from inbound inquiry, discovery calls, solution mapping, virtual product demonstrations, proposal creation, negotiation, and closure, maintaining an average sales cycle reduction of 18%- Consistently exceeded quarterly revenue targets by 120%, contributing to a 25% increase in portfolio revenue within two quarters- Conduct deep consultative discovery sessions to uncover business pain points, customer journey gaps, and automation needs, positioning HyperGro’s AI-led SaaS platform with a clear ROI-driven value proposition- Drive upsell and cross-sell motions within newly acquired and existing accounts, increasing account expansion revenue by 30% YoY- Maintain accurate sales forecasting (95%+ accuracy) and real-time pipeline hygiene using HubSpot CRM, ensuring healthy coverage and leadership visibility- Collaborate cross-functionally with Marketing, SDRs, Product, and Customer Success teams to improve lead quality, shorten ramp time, and deliver a seamless post-sale customer experience.
Education
SRM IST Chennai
B.Tech, Biomedical/Medical Engineering
SP Jain School of Global Management - Dubai, Mumbai, Singapore & Sydney
Executive MBA, Marketing
Carmel Convent School - India
Class kg - 10th, Science
S P Jain School of Global Management
Executive Master of Business Administration, Marketing
SRM Institute of Science and Technology (SRMIST)
Bachelor of Technology
Hem Sheela Model School - India
12th, Science
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