Ahmad Adoris Bagato
Business Intelligence Analyst @Cleopatra Sports Services
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WORK HISTORY
Business Intelligence Analyst @Cleopatra Sports Services
Helping Cleopatra Sports Services transition from manual reports to fully data-driven decision-making through BI strategy and automation. Key Responsibilities: • Developed and managed automated Power BI dashboards that monitor KPIs across locations (attendance, revenue per program, trainer utilization). • Conducted predictive analytics to support customer retention and operational efficiency. • Advised leadership on business insights that shaped pricing, class scheduling, and digital campaigns. Projects: • Enrollment Trends Explorer: Built a cross-location dashboard for forecasting seasonal enrollment fluctuations. • Executive BI Portal: Created an interactive reporting suite integrating Excel/SQL/Power BI for C-level use. • Retention Risk Model: Devised a customer churn predictor using attendance frequency and survey data.🧩 Core Skills:Power BI · Data Warehousing · KPI Reporting · DAX · Predictive Modeling · Stakeholder Communication · Business Strategy Alignment
EDUCATION
Middlesex University
Master of Science - MS
Helwan University Cairo
Bachelor of Commerce and Business Administration
Maastricht School of Management
Master of Business Administration - MBA
SKILLS
ABOUT AHMAD ADORIS BAGATO
With nearly two decades of global experience in Information Technology, I am an IT Subject-Matter Expert (SME), Project Manager, and Business Analyst specializing in delivering innovative solutions that enhance operational efficiency, reduce costs, and drive digital transformation. My career has been built on managing complex IT infrastructures, leading high-performing teams, and aligning technology initiatives with business goals to generate measurable business value.Key Skills & Expertise:1. Infrastructure & Systems Management:Proven experience in architecting, deploying, and managing cloud-based and on-premises ICT frameworks (AWS, Azure, Microsoft). Expertise in ERP, CRM, and digital transformation projects, delivering high availability, performance, and significant cost reductions.2. Project & Change Management:PMP-certified with a solid track record of managing IT projects across industries, including CRM/ERP implementations and cloud migrations. Proficient in Agile, Scrum, and waterfall methodologies. Expertise in leading large-scale IT transformations while managing budgets, timelines, and risk mitigation.3. Data Analytics & Business Intelligence:Skilled in data analysis, visualization, and reporting using tools such as Power BI and SQL. Expertise in translating business needs into actionable insights, optimizing processes, and improving decision-making—experience in data migration and ensuring data integrity.4. IT Support & Systems Analysis:Adept at troubleshooting, systems maintenance, and IT support for networks and infrastructure. Ensures compliance with regulations and maintains service-level agreements. Proficient in VMware, Windows Server, and Active Directory.5. Leadership & Team Development:Experienced in leading cross-functional teams in multicultural environments, mentoring staff, and promoting continuous improvement. Proven ability to foster collaboration and build agile teams that deliver on strategic goals.6. Strategic Planning & Innovation:Expertise in developing IT strategies aligned with business objectives, optimizing resources, and introducing cutting-edge technologies. Proven ability to reduce IT CapEx/OpEx while improving service delivery and client satisfaction.7. Certifications & Continuous Learning:PMP, CISA, ITIL, AWS Certified Solutions Architect—Professional, and AWS Certified Data Analytics—Specialty. With an MSc in Information Technology and an MBA in International Business, I am continuously expanding my skills to stay at the forefront of technology.Let’s connect!
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