Badri Narayanan

Senior Manager - Amazon

Role: Senior Manager - Returns and Refunds Customer Experience at Amazon
Location: Seattle, WA, US
LinkedIn followers: 500 followers

About Badri Narayanan

Class of 2017 MBA candidate with five years of experience in procurement, supply chains, operations and general management. Experienced in providing strategic sourcing advisory to Fortune 500 companies in the mining, manufacturing, automotive, consumer goods, and pharmaceutical sectors. Additional experience include team management, client engagement (Fortune 500 clients), and project management. Outside work, I am an animal welfare activist with involvement in animal rescues, improving animal shelter operations, creating awareness and conducting awareness and adoption events.

Experience

Senior Manager - Returns and Refunds Customer Experience
Amazon
Nov 2021 — Present · Seattle, WA, US
I lead Amazon Customer Services\' Refunds and Returns Customer Experience team

Education

Lakshmi School,Madurai
High School, ISC
2001 — 2006
National Institute of Technology, Tiruchirappalli
B.Tech, Metallurgy and Materials Engineering
2006 — 2010
Penn State Smeal MBA Program
Master of Business Administration (M.B.A.), Supply Chain Management and Finance
2015 — 2017

Skills

Market Analysis
Procurement
Spss
Team Management
Price Forecasting
Market Intelligence
Management
Project Management
Strategic Planning
Visual Basic for Applications (Vba)
Business Strategy
Steel
Commodity
Sql
Supply
Supply Chain Management
Strategic Sourcing
Market Research
Data Analysis
Pricing
Business Development
Mining
Metals
Best Practices
Leadership
Strategy
Sourcing

Contact information

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Work email
•••••@amazon.com
Personal email
•••••@•••••.com
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Current company

Amazon

Software Development · 10K employees · 2127 7th Ave., Seattle, WA, 98109, US

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

amazon.com

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About Badri Narayanan

Experience

Senior Manager - Returns and Refunds Customer Experience

Education

Lakshmi School,Madurai

National Institute of Technology, Tiruchirappalli

Penn State Smeal MBA Program

Skills

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