Badrinath K.
Technical Consulting Engineer @ Cisco TAC | Data Center - SAN | CCNA Certified | Linux | AWS Certified
- Role
- Technical Consulting Engineer (Tac) - Cxc at Cisco
- Location
- Pune City, MH, IN
- LinkedIn followers
- 500 followers
Experience
Technical Consulting Engineer (Tac) - Cxc
Nov 2024 — Present · Bengaluru, IN
Troubleshot cases with high CSAT scores by delivering effective solutions for outages. Resolved 100+ Cisco TAC cases in Storage Area Networks (SAN), ensuring high availability and minimal downtime. Conducted deep-dive analysis of fabric performance degradation, slow drain conditions, and connectivity failures across Fibre Channel networks to restore and maintain data center operations. Hands-on expertise in SAN technologies including Fibre Channel (FC), FCoE, FCIP, and Cisco MDS SAN switches. Proficient in end-to-end troubleshooting across SAN environments using CLI-based log analysis. Supported field engineers with hardware diagnostics and RMA procedures. Collaborated with internal TAC teams to drive efficient case resolution and proactive remediation strategies; provided support to clients via telephone, email, meetings, and Webex.
Education
Sri Venkateswara College of Engineering, Tirupati
Bachelor of Technology, Electronics and Communication Engineering
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