Badrinath G
SAFe Agilist, Scum Master, Service Delivery
- Role
- Group Manager at HCLTech
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Badrinath G
Highly motivated, hardworking and goal oriented professional with an overall experience of 16 years in IT. I have hands-on experience in managing Customer Relationships, IT Service Delivery, Supplier/Vendor Management, Project Coordination and People Management. Team player with goals to achieve higher results in all my work and together as a team. Believe in Team Management is not a skill but it’s an art and need to be handled with maturity and patience. Respect human values and feedbacks provided which will help in achieving my goals and greater level of customer satisfaction. Presently, I am part of a reputed firm’s project within HCL managing Cross functional Services in ITSM area.Qualifications and Certifications : 1. Certified Scrum Master2. SIAM Foundation - EXIN3. ITIL Intermediate4. ITIL V3 foundation5. ISO foundation6. MBA - Project Management
Experience
Group Manager
Jul 2022 — Present · Bengaluru, IN
Education
Bangalore University
Bachelor's degree, Physics, Matematics & Electronics
2004 — 2007
Manipal University
MBA, Project Management
2008 — 2010
Skills
- Configuration Management
- Release Management
- Management
- IT Operations
- Service Management
- Service Desk
- Vendor Management
- Itil
- Sla
- Iso 20000
- Service Delivery
- IT Service Management
- Incident Management
- Process Management
- Itil V3 Foundations Certified
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