Badri Narayanan

A seasoned management professional with 20+ years of experience across varied business verticals

Role: Client Experience Operations Mobilization Associate Manager at Accenture
Location: Chennai, TN, IN
LinkedIn followers: 500 followers

About Badri Narayanan

24+ years of experience from Operations, Customer support and Transitions. Handled: Records and information management, Technical support for Dell desktops and laptops, including XPS high-end systems, Technical/L2 lead in managing warranty and cost metrics, Market Research, Web research, Lease administration, Content enrichment, Data services, Journals and books - ePublishing and more, including core Transition capabilities and setting up new projects and business lines. Top 10 strengths: Includer, Consistency, Activator, Developer, Realtor, Responsibility, Discipline, Arranger, Achiever & Harmony (backed by Clifton strengths assessment)

Experience

Client Experience Operations Mobilization Associate Manager
Accenture
Dec 2021 — Present · Chennai, IN

Education

Swinburne University of Technology
Certification on Innovation for Powerful outcomes, Soft skill
2015
VOIZ Serv - Call Centre Academy
Customer contact professional program, Soft skills and neutralized accent
2001
RMIT University
Foundations of Psychology (IntroPsy), Psychology
2017
University of Helsinki
Certification course, Elements of AI (Artificial Intelligence)
2019 — 2020

Skills

Bpo
Management
Team Management
Team Leadership
Disaster Recovery
Outsourcing
Requirements Analysis
Business Process Improvement
Vendor Management
Transition Management
Service Delivery
Technical Support
Business Analysis
Customer Relationship Management (Crm)
Pre-Sales
Software Project Management
Crm
Business Intelligence
Business Process Outsourcing (Bpo)
Leadership
Mis
Market Research

Contact information

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Work email
•••••@accenture.com
Personal email
•••••@•••••.com
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Current company

Accenture

Business Consulting and Services · 10K employees · Grand Canal Harbour, Dublin 2, IE

Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 786,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $70 billion in FY25 revenue. Visit us at accenture.com. This LinkedIn company page is moderated. When engaging with Accenture, we encourage everyone to: - Use common courtesy and be respectful of others. - Create your own original content and avoid content that you know to be fraudulent. - Never repost someone else's copyrighted work, unless you have permission. - Never post personal, identifying, or confidential information. We reserve the right to delete comments or posts we deem to be: - Profane, obscene, inappropriate, offensive, abusive material. - Spam, repeated comments and commercial messages and personal advertisements. - Discriminatory or that contain hateful speech of any kind regarding age, gender, race, religion, nationality, sexual orientation, gender identity or disability. - Threats; personal attacks; abusive, defamatory, derogatory, or inflammatory language; or stalking or harassment of any individual, entity or organization. - False, inaccurate, libelous, or otherwise misleading in any way.

accenture.com

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About Badri Narayanan

Experience

Client Experience Operations Mobilization Associate Manager

Education

Swinburne University of Technology

VOIZ Serv - Call Centre Academy

RMIT University

University of Helsinki

Skills

Find verified contacts for anyone on LinkedIn