Badal Das

WORK HISTORY

EDUCATION

SKILLS

ABOUT BADAL DAS

I\'m an IT Support Technician with over a decade of experience in the tech industry. I specialize in providing help desk support, managing network operations, and troubleshooting technical issues. My background includes roles at Infohive Limited, Earth Telecommunication, and Augere Wireless Broadband (QUBEE) where I have successfully led teams, integrated systems, and managed large-scale data center migrations. I excel at delivering IT support for both on-site and remote users, configuring and deploying Office 365, Active Directory, user devices and network hardware. Part of my success can be attributed to my deep understanding of LAN/WAN connectivity and ability to provide triage for hardware, software, and network issues. One of my key achievements includes developing IT training materials that improved user efficiency with company tools and systems by 40%. In addition to this, I ensured high standards of customer service during network migrations and security implementations. As your IT Support Technician, I\'ll bring a proven record of ensuring system reliability, enhancing operational security, monitoring network performance, and delivering efficient technical support. If you\'re looking for someone who can strengthen your network resilience while improving service quality, let\'s talk about how we can optimize your IT operations together.