Badal Kandoria
Renewal Operations Analyst @OpenText
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WORK HISTORY
Renewal Operations Analyst @OpenText
Waterloo, ON, CA
Analyzed a quota of 1,200+ renewal contracts monthly, to identify and prepare contract lists eligible for strategic price adjustments, to drive an organic annual recurring revenue growth of up to 5%.• Maintained a 90-day lead time to issue price increase notifications to customers on the auto renewing contract agreements.• Compiled SFDC dashboards highlighting organic growth attributed to the pricing project and campaign analytics.• Collaborated with billings to apply the price increase on approved contracts; and update the CRM and contracts repository.• Upheld high data integrity across Salesforce and internal contract repositories by reconciling key data points on renewals.• Conducted weekly Salesforce reporting on renewal metrics - increases and decreases in renewal deals, customer churn and losses.• Ad-hoc resource to sales, inside sales teams and program managers with reporting, operational analytics and other data requirements.
EDUCATION
Ahmedabad University
Master's degree
Dharmsinh Desai Institute of Technology
Bachelor's degree
SKILLS
ABOUT BADAL KANDORIA
As a Sales and Renewals Operations Specialist, I have garnered 6+ years of experience in…
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