Babar Khan

IT Support Engineer @A&O IT Group

GB

Field and Site IT support, Software and Hardware - Servers & Network, Systems and Applications. Server, repair, configuration and Installation. Various Projects including desktop/laptop refresh and server installations, network infrastructure upgrade, wireless network installation, Domain migration. Responsibilities include: Software, hardware, Server and Network related calls. Tech Support involvement. Project Lead roles on – Domain Migration, Desktop, Laptop and BBand Roll out, Asset Management/Audit. Nic upgrades. Comms room audit/survey.Areas of work covered: Server OS – Active Directory. SCCM.NT WorkStation, 98/W2K/XP/W7, Lotus Notes, Novell, MS Outlook Server, Pc, Laptop, hardware issues and installation/configuration.RAS, Imaging and Image configuration. Setting up and configuring new users and equipment, Onsite Desktop Software Support. Windows 7 Pilot Project/rollout.NT Workstation and MS Outlook Rollout Support, MS Exchange administration.Roll-out projects, Network infrastructure changes (Token Ring to Ethernet), Exchange Server 5.5 administration, Alcatel, Cisco, 3Com Hub and Router/Wireless configuration. Wireless Infrastructure installation. Windows 7 rollout/migration project.Server, Switch and network printer installations, rollout/migration projects, Data and Domain Migration projects.Office moves and commissioning/decommissioning projects.Clients: Catering, Corporate, Pharmaceutical/Medical, Foods, Government Institutions, Airlines.SC, CRB & other Restricted Clearances held for major Institutions/organisations.Dell, HP, IBM Accredited Server Engineer.