Babak Ahmadi

About Babak Ahmadi

I am an IT professional with 15+ years of progressive experience in the design, implementation, and support of IT services, OPs and infrastructures.My background includes progressive IT and technical roles including TV broadcast studios where downtime is just not an option.I have supported over 500 servers and am particularly strong in ensuring a high-performance, stable and secure computing environment.Equally strong in managing projects that reduce the Total Cost of Ownership (TCO) and yield a high ROI on the IT investment.Consistently recognized for my technical acumen and customer service mentality.MY SKILLS & CAPABILITIES INCLUDE:* Deep experience managing technology projects, teams, vendor relationships, operations, and budgets including fiber network deployment and build outs.* Extensive technical and leadership expertise in managing projects of varying size, scope, and complexity and drive network design, expansion, and installation projects.* Broadcast technical skills include studio operations, editing systems, web support, closed captioning for live web streaming, media asset management, and video server systems.* Advanced technical acumen and understanding of telephony, networking, mobile device management, Active Directory, Windows, and application virtualization technology.* An effective problem-solver with excellent organizational and troubleshooting skills; capably liaise and manage business relationships.

Experience

1. Sr System Engineer Lead

   NBCUniversal

   May 2013 — Present · DC, US

   Manage day-to-day technical support functions for the NBC TV station including IT/OPS support and broadcast network for a 24x7x365 news organization. • Set and execute the service strategy, ensuring a high level of end-user satisfaction and service delivery.• Managing and maintaining IT security processes and procedures• Lead contract negotiations and ensure SLA contract compliance. Manage broadcast technology inventory of asset and software licenses.• IT policy and process development, documentation and oversight.• Lead Support Engineers with responsibility for career development and training.• Support data center operations with 400+ Microsoft servers, maintaining operations in a live broadcast environment, networks production, 300+ workstations, with SCCM and 60 Mac users with JAMF Casper, 400 iOS devices with Airwatch platform.• Noted for managing multiple large migrations and upgrades and meeting aggressive deadlines.• Demonstrate skill across desk concepts including ITIL, knowledge management and the Service Now solid platform ticketing system customized based on ITIL framework.

Education

• Comcast, Co. Leadership Program

  Leadership skills, Leadership, Business, Process, PM, Product Mgmt.

  2013 — 2014

• George Mason University – Costello College of Business

  Master’s Degree, Management of Secure Information System (Cyber Security)

  2015

• Azad University (IAU)

  Bachelor’s Degree, Computer Hardware Engineering

  1996 — 2000

Skills

• Troubleshooting
• Video
• New Media
• • Experience with Office 2007, 2010
• Final Cut Pro
• Os X
• Data Center
• Social Media
• Camera
• Broadcast
• • Ftp, Http, Https, Iis, Common Internet-Based Application, Ssl Certificates.
• Digital Media Asset Management Like Bitcentral (Oasis), Cinegy, Dalet Plus, Enps
• Hd Video
• Avid
• Casper Suite
• Integration
• • Design, Configuration, Supporting the Active Directory, Dns, Dhcp on Win 2003,
• • Knowledge of Digital Media Files, Transcoding (Sd/Hd) Wmv, Mpg, Mov, Dv25,H264
• Servers
• Technical Support
• Access
• Omneon
• • Experience with Mac Osx and Apple Application, Final Cut Pro
• Editing
• Television
• Software Installation
• Setup and Implement the Kvm, Ilo, Ipmi in Servers
• Video Editing
• Digital Asset Management
• Cisco Pix and Asa Firewall/Vpn
• Broadcast Engineering
• Information Technology
• • Windows Backup, Symantec Backup Exec, Ghost Images with Nlite, Wds
• Non-Linear Editing
• System Administration
• Broadcast Television
• Microsoft Sccm
• Network Administration
• Cisco Switches, 2900, 4000 and 5000 Catalyst Series
• • Very Familiar with Hp, Dell, Super Micro Server Assembly with Application Mana