Irfan
Skilled in troubleshooting Kaseya line Products like; Traverse, RocketCyber, Graphus, and more. Expertise in network/email security, storage, DNS, patch management, and Linux log analysis. Strong problem-solving skills.
- Role
- Customer Support Engineer at Kaseya
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Irfan
Experienced Information Technology System Administrator with a demonstrated history of working in the information technology and services industry. Skilled in Domain Name Systems (DNS), DHCP, TCP/IP, Remote Desktop, Service Desk, Services now, Customer Support Engineer, Technical Troubleshooting, Customer Relationship Management, Communication and Interpersonal Skills, Problem-Solving, Analytical Thinking, Software and Hardware Support, Ticketing Systems (e.g, Zendesk, JIRA)Product Knowledge and Training.
Experience
Customer Support Engineer
Apr 2022 — Present · Bangalore Urban, IN
Education
Dr. C. V. Raman University, Kota Bilaspur
Bachelor of Commerce - BCom
2015 — 2018
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