Baalaji V
Supply chain management | Order management | Inventory management | Production, Sales and Distribution | Logistics
- Role
- Senior Process Associate - Supply Chain Operations at Envision Software Engineering PVT LTD(Core Force India)
- Location
- Coimbatore, IN
- LinkedIn followers
- 500 followers
About Baalaji V
Operations and Supply Chain professional with strong expertise in Order-to-Cash…
Experience
Senior Process Associate - Supply Chain Operations
Envision Software Engineering PVT LTD(Core Force India)
Feb 2024 — Present · IN
Receive customer orders, check stock availability, and enter orders in Envision ERP.2. Manage day-to-day customer queries, complaints, and issues related to purchase orders and sales order fulfillment.3. Troubleshoot sales orders, identify areas for enhancement, and implement process improvements.4. Maintain compliance with company policies and ensure smooth order processing.5. Escalate risks that may impact timely order completion.6. Support customer queries related to orders, shipments, invoices, and documentation.7. Track sales and aid in decision-making by creating and analyzing data using Excel reports.8. Handled EDI transactions, including 940 and 810, to streamline order fulfillment, stock transfers, and invoicing.9. Coordinate with customer service representatives and freight forwarders to optimize material movement and reduce costs.10. Process customer invoices and ensure timely delivery of products and documents.11. Work with cross-functional teams to resolve operational challenges like damages and returns processing, credit issues, and debit memos.12. Create and modify customer master data.13. Provide support and assistance in training new team members.
Education
Sri Shakthi Institute of Engineering and Technology
Bachelor of Engineering, Mechanical Engineering
2015 — 2019
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