Shubham Bhardwaj
Senior Business Analyst @ LIBSYS Ltd. | Streamlining Library, ERP, CRM Management Workflows
- Role
- Senior Business Analyst at Libsys Ltd
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Shubham Bhardwaj
As a Senior Business Analyst at LIBSYS Ltd, I have been instrumental in streamlining…
Experience
Senior Business Analyst
Apr 2021 — Present · Gurugram, IN
Libsys Neo (Serial Systems): Streamlined serial management workflows (acquisition, scheduling & tracking, bound volumes and lending) in Agile sprints, reducing auditing time by 70% and enhancing librarian efficiency by 50%.• Libsys Neo (ERMS): Designed portals for e-resource management, boosting automated subscription renewals and enhanced vendor performance by providing a ticketing solution.• Libsys Neo (Help Guide): Created JSON based user help guide that increased user engagement and reduced support calls by 60%.• SymphonyX (NEP 2020): Implemented Outcome Based Education (OBE) frameworks, enabling automated skill assessment and student progression tracking in academic ERP.• SymphonyX : Integrated Wheebox API for student assessments helping faculty in improved evaluations.• TargetX CRM : Built lead management system, increasing enrollments by 40%, counselor productivity by 50%, and revenue growth by 10%.
Education
Maharaja Agrasen Institute Of Technology, Delhi
Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering
2011 — 2015
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