Shivani Patel

Senior Business Analyst @TD

Toronto, ON, CA

Assist in the delivery of new products by collaborating with the Agile development team to transform business requirements into user stories.• Collaborating with the product owners to identify and understand the system\'s business requirements.• Maintain the quality level of upgrades, changes, releases and implementations by supporting the build and use of test environments. Developed and executed test strategies and plans, specific test cases, and build transactions to verify results• Actively engaged in conducting user testing of design assets, including wireframes, mock-ups, and visualizations of the solution.• Assisted business teams with operational support during the implementation phases of the various systems.• Created and recorded processes, both final and interim, to support business timelines.• Reviewed data, and documented data definition between existing and proposed systems; created report requirements and documented reporting/ data procedures. • Worked closely with QA to review test cases and provide feedback and recommendations on any gaps in the test cases including negative testing, and use case scenarios prior to approval of test cases. • Assisted the Product Owner in refining the epics, features & stories for each sprint, and actively contributed towards prioritization of the activities. • Planned the implementation of deliverables and change management providing adequate lead time and communication to change business processes, notify affected stakeholders, maintained setup documentation, and follow change control standards.• Maintained long-term client relationships, anticipated and addressed underlying needs, and proactively enhanced the value of products, services and processes.• Managed coordination between users and technical stakeholders to ensure the prompt resolution of everyday processing problems. Maintain a high standard of excellent service while minimizing the impact on the company and our customers.