B. Yashasvi Subrahmanya

Service Desk Team Leader @ DAZN India | Halo and ServiceNow, ITSM

Role: Team Lead at DAZN
Location: Mangaluru, KA, IN
LinkedIn followers: 500 followers

General Business & ManagementView LinkedIn profile

About B. Yashasvi Subrahmanya

Dedicated professional with over 17 years of experience in Customer Service, IT Service Management (ITSM), and Service Desk operations. Proven expertise in elevating CSAT (Customer Satisfaction) scores and managing high-volume operations while strictly adhering to SLAs. Skilled in building and optimizing organizational processes, implementing SSO, and managing global software licensing.

Experience

Team Lead
DAZN
Feb 2020 — Present

Education

Apex Institute of Management
GDBM, Graduate Diploma in Business Management
2011 — 2012

Contact information

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Work email
•••••@dazngroup.com
Personal email
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Current company

DAZN

Spectator Sports · 4.1K employees · United Kingdom

We are DAZN. We are innovators, game-changers and pioneers. Together, we bring ambition to life. We are the digital leader in global sports media. We are home to the world’s largest, fastest-growing sports streaming service. We're using world-class technology to revolutionise the industry. As part of our team you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. For us, it's all about Limitless Ambition - never settling, always restless, always wanting more for our customers. We're growing fast and have made a big impact so far, and that's just the beginning. There's so much we can do. Working with us is exciting, empowering and truly global. We are committed to fostering an inclusive environment, both inside and outside of our walls, that values equality and diversity. A place where everyone can contribute at the highest level and have their voices heard. For us, this means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities. If you’d like to include a cover letter with your application, that’s fine. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience. Our aim is to make our hiring processes as accessible for everyone as possible. We will do our best to accommodate adjustments for interviews. If you're ambitious, inventive, passionate, brave and supportive, then you're the kind of person who's going to enjoy life at DAZN. We look forward to hearing from you!

dazngroup.com

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About B. Yashasvi Subrahmanya

Experience

Team Lead

Education

Apex Institute of Management

Find verified contacts for anyone on LinkedIn