Sagar Praveen Kumar Bheempalli

About Sagar Praveen Kumar Bheempalli

A highly skilled Program Manager with extensive experience in workforce management, project planning, and optimization, currently working withAmazon Fraud Prevention. Demonstrates expertise in cross-functional collaboration, resource allocation, and strategic planning. Proven ability to leadteams to success through efficient process improvement, budget optimization, and the implementation of innovative solutions. A Lean Six Sigmacertified professional with strong proficiency in Agile and Waterfall methodologies, skilled in driving operational excellence through data-driveninsights and performance metrics.#ProgramManagement #WorkforceManagement #ProjectPlanning #FraudPrevention #StrategicPlanning #CrossFunctionalLeadership #LeanSixSigma #AgileMethodology #WaterfallMethodology #ProcessImprovement #OperationalExcellence #DataDriven #PerformanceMetrics #ResourceOptimization #InnovationLeadership #TeamLeadership #AmazonProfessional

Experience

1. Program Manager

   Amazon

   May 2022 — Present · Hyderabad, IN

   1) Leadership & Team Management: Led and mentored a team of 10 Workforce Analysts and 1 Scheduler, managing end-to-end staffing operations for a 300+ FTE ops team. Fostered a performance-driven culture by aligning team efforts with KPIs and enhancing workforce productivity.2) Workforce Strategy & Optimization: Designed and implemented WFM strategies that improved schedule adherence by 15% and reduced overtime costs by 10%. Rolled out a new WFM system, boosting real-time decision-making accuracy by 25% and streamlining planning.3) Cross-functional Collaboration: Worked closely with stakeholders across Operations, Training, TASA, Data Engineering, SRCM, and Tech to ensure strategic alignment and establish governance for High Event Volume (HEV) preparedness.4) Capacity & Event Management: Drove short-term capacity planning using custom macro-based Excel tools, achieving 98% forecast accuracy. Managed planning for major events like Prime Days, Big Deal Days, and seasonal sales across 11+ global marketplaces and multi-billion-dollar revenue channels.5) Automation & Efficiency Improvements: Built an automated AUX usage callout tool, reducing RTA FTE needs by ~2.6 HC weekly. Collaborated with Engineering and Ops Analytics to enhance monitoring tools and SL management, resulting in a 95% efficiency gain.6) Operational Excellence: Developed SOPs and playbooks to monitor and improve key performance variables. Created clear SOP flyers and documentation to support RTA and Ops teams in maintaining execution accuracy.7) Program Oversight & Risk Mitigation: Led end-to-end program delivery, identifying risks early and implementing corrective actions. Ensured SLA compliance and timeline adherence while driving a culture of continuous improvement.

Education

• Sri Chaitanya junior college

  +2, M.P.C

  2012 — 2014

• Saint Francis School

  Ssc

  2008 — 2012

• Jawaharlal Nehru Technological University, Kakinada

  B.TECH, Mechanical Engineering

  2014 — 2018