B. Megha Gaikwad

Program Manager @Adobe

Proven experience (8+ years) in Partner experience, operations, or client success roles, preferably in the B2B or SaaS industry, with a focus on the APAC region.Strong understanding of customer experience management, operations management, and client success principles and best practices.A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that\'s not afraid to work independently.A customer-focused attitude with a passion for delivering excellent customer service and support.Confident, self-motivated, and goal-oriented personality with an ability to work in a fast-paced, dynamic environment, adapt to change, and manage multiple priorities.Excellent interpersonal skills with the ability to build relationships, influence stakeholders, and collaborate effectively across all levels of the organisation.Strategic thinking and analytical skills with the ability to analyse data, draw insights, and make data-driven decisions.Strong communication skills, including written and verbal communication, presentation, and negotiation skills.Proficiency in English, and knowledge of additional languages spoken in the APAC region is a plus.Willingness to travel within the APAC region as needed.