B M Fahmid Jahur Shuvo
Technical Support Advisor @24-7 Intouch
Winnipeg, MB, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Sep 2025 — Present
Technical Support Advisor @24-7 Intouch
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Winnipeg, MB, CA
Provide technical support to customers via voice, chat, or email Troubleshoot and resolve customer issues using root cause analysis Use knowledge base and tools to resolve issues and communicate them clearly Document the interactions and track issues
SKILLS
AutocadMicrosoft OfficeVlsiC++EngineeringProteusNetworkingTeam ManagementMicrocontrollersXilinxP SpiceMicrosoft ExcelModelsimDigital ElectronicsMultisimC++ LanguageCProgrammingVhdlCisco TechnologiesCcnaElectronicsElectrical EngineeringProject ManagementProject PlanningXilinx IseVerilogPspiceMatlab
ABOUT B M FAHMID JAHUR SHUVO
With over 6 years of work experience in the IT sector, I am a passionate and skilled…
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