B. L. Jackson
Change Agent, Servant Leader, Scrum Master
- Role
- Sr Scrum Master at CVS Health
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About B. L. Jackson
Hi, I\'m Bethani! I am an experienced, value-driven Certified Scrum Master with 10+ years…
Experience
Sr Scrum Master
Jul 2018 — Present · Houston, TX, US
Created customized Jira dashboards enabling teams and senior leadership to track various metrics like Burn Down, Velocity, Cycle time, Cumulative Flow• Worked with POs to review Google Analytics reports and proposed business solutions to improve customer usage of the web application.• Responsible for organizing and facilitating scrum events (refining, story-sizing, sprint planning, sprint demo, retrospectives, daily stand-ups, etc.)• Worked with PO in Creating, refining and prioritize backlog for Digital Transformation value stream.• Facilitated Agile assessments, coaching and mentoring teams to champion core values/principles and agile best practices• Provided support in trouble shooting & resolving high visibility production issues.• Facilitated product demos and User Acceptance Testing with business and other stakeholders.• Worked with business on defining multiple Value Streams and enabled scrum teams to deliver critical value streams aligning with CVS Health strategic themes.• Proactively collaborated with other Scrum Masters and Agile Coaches to understand agile and implement scrum values correctly with our teams• Empowered my teams to make system and process improvements captured in sprint retrospective meetings and switching up retro formats to keep teams engaged and effective.• Functioned as the liaison between the line of business and the technical teams throughout the project life cycle.
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