Azziza Robinson-Ridley
Customer Support Specialist @Intuit Turbotax Verified Pro
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WORK HISTORY
Customer Support Specialist @Intuit Turbotax Verified Pro
Customer-focused support professional with experience assisting users through complex tax software with clarity, empathy, and efficiency. Provides step-by-step guidance on technical and tax-related questions, helping customers feel confident and supported throughout the process.Communicates clearly, listens actively, and remains calm and solutions-oriented in high-pressure situations. Brings a strong problem-solving mindset, attention to detail, and a commitment to resolving issues accurately while delivering a positive customer experience.
EDUCATION
Georgia State University
Bachelor of Arts - BA
Georgia Perimeter College
Associate's Degree
DeKalb Early College Academy
High School
Year Up
Front-End Web Development
ABOUT AZZIZA ROBINSON-RIDLEY
Dynamic change management consultant with over six years of experience driving strategic initiatives and delivering impactful solutions across diverse industries. Adept at analyzing business processes, developing actionable insights, and guiding organizations through complex transformations. Skilled in corporate communication, stakeholder engagement, enhancing customer experience, and fostering sustainable growth. Also a great whistler.
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