Azzam Ghannoum
Network Resident Engineer @The Walt Disney Company
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WORK HISTORY
Network Resident Engineer @The Walt Disney Company
New York, NY, US
EDUCATION
University of Phoenix
MBA, Technology Management
Brooklyn College
B.S., Computer Science
SKILLS
ABOUT AZZAM GHANNOUM
Network Engineer specializing in Telecom LAN, WAN, Core and Transport network environment.· Extensive experience in Cisco, Juniper, Nortel, and Ciena network equipment along with telecom transmission networking hardware (CSU/DSU, Multiplexers, MPLS, VPN and VOIP).· Build and manage positive (internal and external) client relationship.· Strong troubleshooting and technical skills in a 24 x 7 Network Operations Center (NOC) and support environment based on customer Service Level Agreements.· Complete projects on time and within the assigned budget.· Manage multiple projects successfully at the same time.· Highly analytic problem solver with proven abilities in identifying and resolving system and network issues to reduce downtime and increase efficiency.Specialties-Manage every project associated with the Data center enviornment (power, network, environmental, maintenance and upgrade)-Complete liaison of other vendors and project managers (accommodation, transport, Implementation) on all site related projects from start to finish-Installation and maintenance of various telecommunications equipment, including: Infinera ATN/DTN, Cisco IGX, BPX, MPLS, VOIP, 7500, 10K and 12K series Routers and Catalyst switch.
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