Azsha Preble
TAM @ Recurly | FinTech Professional | Integration Specialist | Passionate about the tools that power payment platforms
- Role
- Technical Account Manager at Recurly
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Azsha Preble
Customer champion focused on enterprise financial software integrations working side by side with R&D teams and stakeholders to drive growth and increase retention. Demonstrated ability to rapidly learn new technologies and efficiently communicate with (and bridge the gap between) technical and non-technical individuals.
Experience
Technical Account Manager
May 2022 — Present
Build strong relationships with key users, become an expert on the user\'s implementation and have a deep understanding of their business goals and priorities- Provide proactive recommendations to help users optimize their API integration - Lead cross functional partnerships with Engineering, Product and Sales to be the voice of the users needs but also within user organizations, to provide and implement operational solutions on subjects not limited to fraud, disputes, declines, reporting, and critical issue detection- Consult users and advise them on how they can find greater value in our services- Collaborate closely with the Enterprise Support team to share user context, knowledge and best practices to enable delivery of context-aware support to users- Work closely with CSM\'s, Product, and Engineering teams as part of a larger effort to support these users on Recurly- Provide API development support to clients utilizing the Recurly API suite across all product lines, including best practices guidance- Operationally savvy, with an ability to identify and eliminate process friction while continuing to build scalable processes- Assist Support Engineers in troubleshooting technical issues and service outages for assigned accounts.
Education
Treehouse
Technical Degree
Portland Community College
Computer Science
Portland State University
Neuroscience
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