Azmi
Information Technology Operations Specialist @Bookingkit
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WORK HISTORY
Information Technology Operations Specialist @Bookingkit
Berlin, DE
Recruited, onboarded, and mentored team members while leading cross-departmental projects to boost operational efficiency and business alignment.*Enabled seamless remote work for ~100 employees by deploying secure IT infrastructure and establishing a company-wide cybersecurity culture.*Oversaw IT department operations, including budgeting, vendor management, and infrastructure scaling for a mid-sized business.*Delivered major infrastructure improvements—network backups, knowledge base systems, and workflow automation—to enhance support performance.*Managed 2nd–3rd level IT Helpdesk operations, ensuring timely resolution of complex technical issues and aligning IT strategy with business growth.
EDUCATION
Bishop cotton womens christian college
Bachelor of computer application(BCA), Computer Science
Technische Universität Chemnitz
Master’s Degree, Automotive Engineering Technology/Technician
SKILLS
ABOUT AZMI
Always happy to work in an environment where I can learn new things
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