Azmatullah Muhammad

About Azmatullah Muhammad

Highly accomplished Technical Program Manager with 19+ years of experience leading and…

Experience

1. Sr Program Manager

   Deloitte

   Jul 2022 — Present · Hyderabad, OM

   Oversaw delivery of Sabre\'s Offer & Order platform on Google Cloud, supporting global airline clients and aligning with IATA\'s One Order standards.• Partnered with engineering, UX, commercial, and compliance teams to evolve product capabilities, contributing to a 4–5% increase in ancillary revenue.• Supported development of a blockchain-based refund solution, shortening refund processing from days to within 48 hours.• Improved self-service check-in flow performance, reducing average customer booking time by 10–12%.• Helped implement order management improvements that reduced gate handling time by approximately 35–40%.• Ensured product initiatives remained aligned with internal budgets, timelines, and cross-functional team capacity.• Integrated resource planning and milestone tracking into core program routines, maintaining 90%+ on-time delivery.• Proactively engaged stakeholders from product, architecture, and airline partners to clarify scope and surface risk early.• Contributed to strategic planning for API growth and adoption, resulting in a 10–15% increase in external partner engagement.• Helped shape the prioritization of feature sets based on airline feedback and guest experience impact, working closely with product leadership and engineering to ensure delivery aligned with evolving business needs.

Education

• Acharya Nagarjuna University

  Master of Business Administration (M.B.A.), Accounting and Finance

  2013 — 2015

• International Institute of Information Technology Hyderabad (IIITH)

  Advanced Certification Program In Blockchain, Blockchain

  2019 — 2019

• Osmania University

  B.Sc, Computer Science

  2001 — 2004

Skills

• Requirements Analysis
• Operations Management
• IT Operations
• Vendor Management
• Security
• Integration
• Enterprise Architecture
• IT Service Management
• Software Project Management
• Servers
• Itil
• Cobit
• Pmp
• Pre-Sales
• Infrastructure
• Team Management
• Transition Management
• Resource Management
• Sla
• Software Development Life Cycle (Sdlc)
• Business Process
• Strategy
• People Management
• IT Governance
• Software Development
• Management Consulting
• Process Improvement
• Outsourcing
• IT Strategy
• Technical Recruiting
• Sdlc
• Solution Architecture
• Management
• Bpo
• Remote Infrastructure Management
• Service Delivery
• Global Delivery
• IT Management
• Governance
• Service Management