Azhar Sangoo
Experienced IT Professional | Expert in A+, N+, Windows AD DS and Microsoft Office 365, Microsoft Intune, Azure AD | Driving Innovation & Efficiency Through Technology Solutions | On-Premises Infrastructure
- Role
- IT Infrastructure and Support Engineer at IBM
- Location
- Srinagar, IN
- LinkedIn followers
- 500 followers
About Azhar Sangoo
Experienced System Administrator with a demonstrated history of working in Computers…
Experience
IT Infrastructure and Support Engineer
Apr 2024 — Present · Srinagar, IN
Technical Support:Providing level 1 and 2 support for O365 services, including Exchange Online, SharePoint Online, Microsoft Teams, and Intune. Troubleshooting and Issue Resolution:Diagnosing and resolving issues related to O365 applications, including SharePoint, Teams, and Azure AD. System Monitoring:Monitoring system performance, proactively identifying and resolving potential issues, and ensuring high availability of O365 services. Documentation and Knowledge Management:Maintaining comprehensive documentation of configurations, processes, and troubleshooting steps for easy reference and knowledge sharing. User Training and Support:Providing training and guidance to end-users on O365 applications and best practices. Security and Compliance:Implementing and maintaining security measures, ensuring compliance with regulatory requirements, and protecting sensitive data.
Education
Masterpro Institute of Technology
Masterpro Institute of Technology, Electronics and Communications Engineering
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