Azhar Khan
IT Delivery Manager : North America | SAP Specialist | 100% Delivery Record in BFSI, Retail Healthcare Life-Science Industries
- Role
- IT Talent Delivery Manager at Sysmind
- Location
- Princeton Junction, NJ, US
- LinkedIn followers
- 500 followers
About Azhar Khan
As an IT Delivery Manager with over 10 years of experience in SAP Solutions Consulting…
Experience
IT Talent Delivery Manager
Jun 2017 — Present · Princeton, NJ, US
As a Client Partner / Client Success Manager, I manage end-to-end client relationships, overseeing project bidding, acquisition, delivery, and technology solutions to ensure long-term client success with top brands like TCS, Infosys, Capgemini, Deloitte, and Sogeti.Project Bidding & Proposal DevelopmentI lead the bidding process by gathering client requirements, collaborating with technical teams, and creating tailored solutions. I develop Statements of Work (SOW) and Service Level Agreements (SLA) that define deliverables and timelines, while optimizing pricing strategies through market research and cost analysis.Client AcquisitionI proactively identify new business opportunities and engage with clients by understanding their challenges and aligning our solutions with their goals. I build rapport with decision-makers early, increasing the chances of successful acquisition.Client HandlingI ensure client satisfaction throughout the project with clear communication, regular meetings, and progress reports. I manage expectations, address issues promptly, and use feedback loops for continuous improvement.Onboarding & Client SuccessI oversee smooth onboarding by coordinating resources, training clients, and ensuring they can effectively use technology solutions like SAP or Java applications, helping them realize their full value.Tailored Solutions & Technology ExpertiseI work with technical teams to design scalable, flexible solutions that meet client needs, ensuring alignment with business objectives and adaptability to evolving requirements.In summary, I manage the entire client lifecycle with a holistic approach, driving mutual growth and long-term success for both clients and the organization.
Skills
- Program Management
- Strategy
- Microsoft Office
- Sales
- Recruiting
- Strategic Planning
- Project Planning
- Sr Technical Recruiter
- Technical Recruiting
- Consulting
- Training
- Screening
- Customer Service
- Sourcing
- Vendor Management
- Benefits Negotiation
- Business Development
- Talent Acquisition
- Contract Recruitment
- Leadership
- Management
- Internet Recruiting
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