Azaad Khan
Entrepreneur | UK B2C & B2B Lead Generator | Investor & Mentor | Dreamer | Doer | Achiever
- Role
- Director of Client Services and Operations at Waf Technologies Private Limited
- Location
- Kolkata, IN
- LinkedIn followers
- 500 followers
About Azaad Khan
As the Director of Client Services and Operations, I am responsible for the development, continuous improvement, and delivery of customer service and the strategic development of operational requirements, process, and technology for both B2B and B2C customers. I have been in this role since October 2020, and I bring over 11 years of experience in customer service management, business development, and entrepreneurship. My core competencies include designing and implementing customer service strategies, improving operational efficiency and quality, resolving problems and ensuring customer satisfaction, and leading and managing teams. I am passionate about my work and I always maintain a professional attitude. I am also a dreamer, a doer, and an achiever, who strives to create value and impact for my customers, my company, and my industry.
Experience
Director of Client Services and Operations
Waf Technologies Private Limited
Oct 2020 — Present · Kolkata, IN
The Client service director is a key strategic and operational leadership role responsible for the development, continuous improvement and delivery of customer service and the strategic development of operational requirements, process and technology, to deliver key service outcomes for customers in either a B2B or B2C environment.
Education
Lyceum English Medium School
Matriculation, Mathematics and Computer Science
Calcutta University, Kolkata
Bachelor of Commerce - BCom, Accounting
South Eastern Railway High School
Higher Secondary, Accounting
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