Az Aisha A

WORK HISTORY

EDUCATION

ABOUT AZ AISHA A

Over 10 years of experience in the IT and HR domain spanning multiple industry types and company sizes. Comfortable working with all levels of the organization and can be a strategic partner on HR transformation initiatives, leading teams as well as a strong Workday hands-on technical expert. Managed small-to-medium-scale projects, created schedules and timelines, delegated tasks, oversaw the project\'s progress, and monitored risks to escalate when needed. Experience with documentation/technical writing. Able to understand complex systems and interactions between them to make sure solving Problem A doesn\'t cause Problem B. Successful in a start-up and/or non-traditional setting, collaborating with a range of experience levels and time zones. Experience troubleshooting and resolving end-user difficulties, such as bugs or other technical issues that affect the user experience. Detail-oriented with a knack for process improvement; Excited to dive into new challenges, ask questions, and seek solutions. Familiar with chat-based communications platforms like Lark, Slack, Teams. Strong communication skills, especially written communications. Have experience working in contingent workforce management (staffing, recruiting, MSP or VMS Software). Strong understanding of SDLC and how it interacts with Product, i.e. ticket management, backlog management, prioritization, requirements gathering, and requirements writing. Experience writing SOPs, BRDs, QRGs, User Guides, and other technical documents.