Ayyub Preston

Senior Network Technician

Role
Senior Network Technician at Black Box
Location
East Orange, NJ, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Ayyub Preston

Airport Network & Information Systems Engineer seeking employment as a Remote Network Engineer. Diversified experience and licensure in Information Technology, Customer Service, & Management. A strong willed, curious, professional and loyal team player who is eager to learn from and teach colleagues while well suited to individual responsibility and accountability. Bilingual technician focused on customer satisfaction, end user functionality, punctuality and professionalism. Previously, I was the primary Remote Hands engineer for the largest intermodal company in the US. I\'ve been to Houston, San-Francisco, Chicago, Los-Angeles, Jacksonville and Columbus supporting remote sites with superior attention to detail, initial configuration of networks, troubleshooting and LAN/WAN testing. I\'d love to join a team that values curiosity, cooperation, drive and ambition.

Experience

  1. Senior Network Technician

    Black Box

    Jan 2023 — Present · Newark, NJ, US

    Manage Network Infrastructure Systems Administer Changes - Upgrade Full On-Prem Network Stack (Firewalls, Switches, Routers, and End Clients) Fulfill Service Requests - Meet customer, analyze needs and plan systems and procedures that add non existent functionality to IT systems Remediate Incidents - Repair and remediate damaged or dysfunctional Network components and configurations. Troubleshoot decremented functionality and return to form. Document findings and develop procedures to create resilience against future occurences. Document Network Infrastructure Systems Excel - Run large multi page Excel databases to systematically record and inform existing and planned systems. Visio - Visually document systems and workflows to improve, automate and limit points of failure in the environment. OneNote - Keep copious notes and reference of touched items, inventory, services, contacts. etc. for team and client use. SharePoint - Manage shared filed, ensuring accuracy, availability and distrabution of documentation to team members, management and stakeholders

Education

  • Islamic University of Madinah

    Associate's degree, Arabic Language and Literature, 3.7 GPA

  • Essex County College

    Associate's degree, Business Administration and Management, 3.8 GPA

    2015 — 2017

  • Al-Minhaal Academy

    Diploma, General Studies, 3.6 GPA

    2011 — 2014

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Ayyub Preston — Senior Network Technician at Black Box in East Orange, NJ, US | Unifers