Ayyappan Raja
FREIGHT FORWARDING
- Role
- Customer Service and Documentation at Ark Line
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Ayyappan Raja
Customer Service and Documentation professional in the logistics and freight forwarding…
Experience
Customer Service and Documentation
Apr 2019 — Present · Chennai, IN
Preparing and verifying export documentation including Commercial Invoice, Packing List, Shipping Bill, BL/AWB, COO, and other regulatory documents.Coordinating with freight forwarders, shipping lines, CHA, and overseas agents for smooth export and import shipments.Handling import documentation such as arrival notices, delivery orders, invoice verification, and supporting customs clearance processes.Communicating shipment status, schedules, and delays to customers and resolving queries professionally.Ensuring compliance with international trade regulations, customer requirements, and internal SOPs.Maintaining accurate records, updating shipment data in systems, and supporting audits and reporting activities.
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