Ayyam Raj

Associate Manager

Role: Associate Manager at HTC Global Services
Location: Madurai, TN, IN
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Ayyam Raj

Associate Manager with 12+ years of experience in ITES/BPS operations, specializing in…

Experience

Associate Manager
HTC Global Services
Jul 2025 — Present · Chennai, IN
As an Associate Manager in Records & Document Management (RDM) within the ITES sector, I specialize in building and maintaining robust document governance frameworks that align with regulatory, legal, and organizational standards.With over 11+ years of experience in information lifecycle management, I ensure accurate classification, secure storage, timely retrieval, and compliant disposal of critical business records across multiple geographies. I thrive in cross-functional environments, collaborating with IT, legal, compliance, and operations to optimize document workflows, implement ECM solutions, and support audit readiness. Core Competencies:1. Records Retention & Disposition Schedules2. Document Control & Regulatory Compliance (ISO, GDPR, SOX, etc.)3. Enterprise Content Management (ECM) Systems4. Policy Implementation & Risk Mitigation5. Stakeholder Training & Change Management6. Digital Transformation & Process OptimizationDriven by process excellence and data integrity, I aim to elevate records management from a support function to a strategic business enabler.

Education

American College Higher secondary school
HSC
2006 — 2008
St. Michael College of Engineering and Technology, Kalayarkoil, Sivagangai Dist
Engineer’s Degree
2008 — 2012

Skills

Search Analysis
Keyword Research
Landing Page Optimization
Team Management
Sme
Google Adwords
Html
SEO
Mentoring
Google Analytics
Employee Training
Search Engine Technology
SEO Copywriting
Article Marketing
Web Marketing
Salesloft
Social Bookmarking
Wordpress
Search Engine Marketing (Sem)
Google Webmaster Tools
Organic Search
Transition Planning
Web Analytics
Social Media Optimization (Smo)
Php
Link Building
Search Engine Submission
Google Website Optimizer
Team Leadership

Contact information

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Work email
•••••@htcinc.com
Personal email
•••••@•••••.com
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Current company

HTC Global Services

IT Services and IT Consulting · 10K employees · Troy, Michigan, United States

HTC Global Services Inc., founded in 1990, headquartered in Troy, Michigan, is a global provider of Information Technology and Business Process Services and Solutions. Our expertise in consulting, design, engineering, and operations helps us to provide innovative technology services, positioning us as a technology partner of choice. We leverage our domain expertise in multiple verticals and harness emerging technologies (Robotic Process Automation (RPA), Internet of Things (IoT), Cybersecurity, Artificial Intelligence, Machine Learning, and much more) to enable our clients to build future-ready and sustainable businesses. Our partnership with leading technology partners empowers our continuous endeavor to offer clients world-class technology services, to help them realize business transformation, and maximize returns. Our business partner approach helps us to build and develop long-term client relationships. Similarly, we value our people as one of our primary stakeholders. Our value driven work environment is built on diversity, equity, and inclusion, where mentoring our teams has been integral to our culture, resulting in long and fulfilling careers. For more information, visit https://www.htcinc.com/

htcinc.com

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