Ayush Verma
Information Technology Help Desk / IT Support Engineer @Progate Technology Pvt. Ltd.
- Role
- Information Technology Help Desk at Progate Technology Private Limited
- Location
- Lucknow, UP, IN
- LinkedIn followers
- 500 followers
About Ayush Verma
IT Help Desk professional with 11 months of hands-on experience in troubleshooting hardware, software, and network-related issues within a corporate environment. Skilled in incident management using ServiceNow, Active Directory user management, resolving authentication/sign-in issues, system configuration, and Microsoft Office application support.Experienced in monitoring incidents, performing system installations, and providing remote/onsite technical support while maintaining SLA compliance and proper documentation. Strong understanding of Windows OS, basic networking concepts, and end-user computing with a focus on minimizing downtime and improving user productivity.
Experience
Information Technology Help Desk
Progate Technology Private Limited
Apr 2025 — Present · Lucknow, IN
Education
Lucknow Public Schools and Colleges
Intermediate, Mathematics and Computer Science
Lucknow Public Schools and Colleges
High School
Kanpur Institute of Technology
Bachelor of Technology - BTech, Computer Science
2020 — 2024
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.