Ayush Thapa
IT Support Specialist @Hatch
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WORK HISTORY
IT Support Specialist @Hatch
Sudbury, ON, CA
I work as an IT Support Specialist at Hatch, based in the Sudbury office. I am the sole technician supporting Hatch’s Sudbury, Thunder Bay, and other sites associated with Vale, Glencore, and Onaping Depth.In addition, I serve as the Global Technical Administrator for Hatch’s L Squared Digital Signage platform. I oversee over 100+ Lsquared devices globally, handling technical issues and ensuring smooth operation of the signage network across all Hatch offices.
EDUCATION
Georgian College
Diploma of Education, Computer Systems Technician-Networking
ABOUT AYUSH THAPA
Result-driven IT professional with a strong foundation in system analysis, network administration, and programming, currently contributing as an IT Support Specialist at Hatch Ltd. Eager to leverage hands-on experience and technical prowess in Microsoft 365 suite, device management, and troubleshooting diverse hardware and software issues. Proven ability to excel in a fast-paced environment, providing top-notch technical support through Zendesk ticketing software. Adept at fostering seamless team collaboration using Microsoft Teams and ensuring efficient asset inventory management with Lansweeper. Seeking to bring innovative ideas and a collaborative spirit to a dynamic organization.
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