Ayush Kumar Sharma
Aspiring Digital Creator | Relationship-Driven Problem Solver
- Role
- Customer Success Manager at Uffizio
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Ayush Kumar Sharma
At Uffizio, our team is dedicated to elevating customer success by leveraging my background in Tourism and Travel Services Management to understand and address diverse client needs. With expertise in CRM and SaaS products, we’ve enhanced client experiences, led cross-functional teams to drive process optimization, and maintained strong relationships with key partners. Previously, at MTAP Technologies, I played a crucial role in client success, working closely with enterprise accounts like Sprinklr and Guardian. Before that, as a Senior Support Advisor at ClearTax India, we achieved a significant milestone by increasing customer retention through innovative solutions and proactive follow-ups. My commitment to service excellence, process efficiency, and leadership in team management continues to drive my professional journey, ensuring long-term value for clients and stakeholders.
Experience
Customer Success Manager
Dec 2024 — Present · DE
Education
Indian Institute Of Tourism And Travel Management
Bachelor's degree, Tourism and Travel Services Management
Hellens school sitamarhi
Schooling, All
2009 — 2017
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