Ayush Pandey
IT Service Delivery Manager - Enterprise IT @ Majid Al Futtaim - Carrefour
- Role
- Tech Service Delivery Manager - Enterprise IT Product Owner Omnichannel at Majid Al Futtaim
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Ayush Pandey
As a seasoned IT professional with over 14 years of experience, I have honed my expertise across the entire Software Development Life Cycle (SDLC), IT Service Operations & Delivery, IT Project Management, ITOM, ITSM, IT Governance & Compliance, and Tools & Automation.My career has spanned diverse industries including Banking, Financial Services, Oil & Energy, Telecom, and Retail/Lifestyle where I have consistently delivered outstanding results and driven continuous improvement.I am equipped with exceptional decision-making skills and a passion for delivering results. My extensive certifications include ITSM Practitioner®, Certified Scrum Master, Agile Project Management, ITIL 2011 & V4, COBIT and ISO20K, which underscore my dedication to staying current with industry best practices and methodologies.I am passionate about leveraging my skills and experience to drive business success and am always eager to collaborate with like-minded professionals. If you are interested in connecting or discussing potential opportunities, please feel free to reach out.
Experience
Tech Service Delivery Manager - Enterprise IT Product Owner Omnichannel
Jun 2024 — Present · Gurugram, IN
Majid Al Futtaim Group is a leading diversified conglomerate that holds the exclusive franchise for Carrefour in over 30 markets, delivering omnichannel retail experiences through hypermarkets, supermarkets, and digital platforms across the Middle East, Africa, and Asia.
Education
SRM Institute of Science and Technology (SRMIST)
Bachelor of Technology - BTech, Information Technology
2007 — 2011
Woodbine Gardenia School - India
X and XII, Science
2004 — 2007
City Montessori School
Education, Science
1993 — 2003
Skills
- Test Case Generation
- Sdlc
- Regression Testing
- Test Automation Framework
- Quality Reporting
- Quality Assurance
- Manual Testing
- Sharepoint
- Itil
- System Testing
- Software Quality Assurance
- Project Execution
- Agile Methodologies
- Test Cases
- Functional Testing
- Quality Auditing
- Test Automation
- Stlc
- Quality Center
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